FAQ

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EMAIL & ACCOUNT INFORMATION

  • Do you have an email newsletter? How can I sign up?

    Yes. You can sign up by scrolling to the bottom of this page and entering your email in the Newsletter section.

  • How do I unsubscribe from your email newsletter?

    When you receive an email, there will be a option to unsubscribe. You can also email: info@mybebox.com to request to unsubscribe.

ORDER INFORMATION

  • Do you take international orders?

    Yes

  • Can I call you to place my order?

    No, but this feature is coming soon! Right now you will need to place your order online.

  • Can I cancel or change my order?

    Please email: order@mybebox.com on any cancellations or changes to your order.

  • Can I place a special order for a product not currently on your site?

    No

  • What should I do if I haven’t received my order?

    Please contact: order@mybebox.com

PRICING & PAYMENT INFORMATION

  • How do I use a promotional code on my order?

    You can enter your coupon code after adding an item to your cart. You will see a section to enter your code before checkout.

  • Do you have wholesale pricing?

    Yes. Please contact: order@mybebox.com for more information on wholesale pricing.

  • Do you accept gift cards?

    No

  • Do you accept payment by PayPal?

    Yes

RETURNS & REFUNDS

  • What should I do if my order is damaged or has an error?

    Please contact: order@mybebox.com

  • What is your return policy?

    Please contact: order@mybebox.com for returns.

  • How long does it take to get a refund?

    5-10 business days

PRODUCT INFORMATION

  • Is Bebox microwave and dishwasher safe?

    Yes

  • Is Bebox BPA free?

    Yes